Last updated: 01 January 2026
At YourTaste, customer satisfaction is important to us. This Refund & Return Policy explains the conditions under which returns, replacements, and refunds are accepted.
1. Return Eligibility
You may request a return or replacement if:
- The product is damaged or defective
- The wrong item was delivered
- The product is significantly different from its description
Return requests must be raised within 7 days of delivery.
2. Non-Returnable Items
The following items are not eligible for return or refund:
- Perishable goods (food, groceries)
- Personal care items (opened or used)
- Innerwear or hygiene-sensitive products
- Customized or made-to-order products
- Products damaged due to misuse
3. Return Process
To initiate a return:
- Contact us at yourtastestoreofficial@gmail.com
- Provide order ID, product details, and clear images (if applicable)
Our team will review the request and respond within 48 hours.
4. Refund Process
- Approved refunds will be processed to the original payment method
- Refunds typically take 5–10 business days, depending on the payment provider
- Cash on Delivery (COD) refunds will be processed via bank transfer or UPI
5. Replacement Policy
- Replacements are subject to product availability
- If replacement is unavailable, a refund will be issued
6. Shipping Charges
- Shipping charges are non-refundable unless the return is due to our error
7. Seller Responsibility
- Returns and refunds are processed in coordination with the respective seller
- Sellers are responsible for product quality and authenticity
8. Cancellation Policy
- Orders can be cancelled before shipment
- Once shipped, cancellation is not allowed
9. Policy Updates
YourTaste reserves the right to modify this policy at any time. Changes will be posted on this page.
10. Contact Us
For return, refund, or cancellation queries, contact us at:
📧 yourtastestoreofficial@gmail.com